Genesis Experience At Your Service
True luxury is about the complete experience. Designed around real needs and wants, respecting how you actually live. This is the Genesis Experience, our thoughtfully crafted suite of owner benefits.
Genesis Service Valet
You may never set foot in our service center. Complimentary for 3 years or 36,000 miles, we’ll perform a remote diagnostic check, pick up your vehicle, send a Courtesy Replacement and return your Genesis when it’s ready.
Complimentary Scheduled Maintenance
Enjoy a worry-free ownership experience that includes Complimentary Scheduled Maintenance for 3 years or 36,000 miles; whichever comes first. Plus, complimentary oil changes every normally scheduled maintenance.
Genesis Connected Services
Your Genesis includes 3 years of complimentary Connected Services which offers a suite of safety, guidance, and remote features, such as Enhanced Roadside Assistance, Destination Search powered by GoogleTM and Remote Start and climate control.
SIRIUS XM ALL ACCESS, PLUS TRAFFIC AND TRAVEL LINK®
Enjoy access to more than 175+ channels with news, talk and entertainment anytime, anywhere. And with 3 years of complimentary SiriusXM traffic and data services, you’ll stay up to speed with the latest traffic info and road conditions.
24/7 Enhanced Roadside Assistance
The most essential luxury of all is peace of mind. Should your travel plans take an unexpected turn, 3-year complimentary Roadside Assistance provides tire changes or transportation to the nearest Genesis dealership or authorized service facility. Also included is reimbursement for any overnight inconvenience.
Multimedia & Navigation Updates
Advanced technology includes complimentary map updates to your vehicle’s navigation system for 3 years, to ensure you’re always accessing the most up-to-date mapping. Updates are available annually as part of your routine maintenance visit.
Want To Know More About Our Concierge Service Benefits?
Our service department is available to answer any questions about our concierge service benefits available to Genesis owners.
Contact Service DepartmentGenesis of Appleton
2900 Victory Lane, Appleton, WI 54913
Contact UsHours
| Monday | 9:00AM - 7:00PM |
| Tuesday | 9:00AM - 7:00PM |
| Wednesday | 9:00AM - 7:00PM |
| Thursday | 9:00AM - 7:00PM |
| Friday | 9:00AM - 6:00PM |
| Saturday | 9:00AM - 5:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 6:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 6:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:00AM - 6:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 6:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | Closed |
| Sunday | Closed |